Office hours. If you are calling about someone you are concerned for, you will need to be with them when you call. Please be aware that the out of hour’s duty officer will be responding from home, so it may take some time to arrive at the site. 0300 123 6633 (If you need to report an emergency repair that is an immediate risk to people or a property it can be reported using this 24 hour contact number) Age Concern South Tyneside. The Emergency Duty Team can be contacted between 5.00pm - 8.45am Monday to Friday and all day Saturday, Sunday and bank holidays. Out of Hours service for Customers with Hearing Difficulties: Emergencies For emergencies out of hours call our Emergency Control Centre on 0300 123 5025. Please phone the appropriate number for your query. If you need to contact us and you cannot wait until the next working day, you can contact us using our emergency out-of-hours number: 01252 398183 Types of emergencies we deal with. If you have a housing related emergency, please contact us. call 03448 920 908. How to contact BT Broadband support and customer service BT customer service opening hours are 8am to 9pm seven days a week. Emergencies and safety advice If you smell gas or have accidentally hit the NTS pipeline please call us urgently on 0800 111 999. Please note: Only the services listed below offer emergency out of hours cover. I was then told to ring back when the problem was occuring which is in the evening usually between 6 - 8 pm. 0191 456 6903 Make sure you’re at home and near your computer when you call. Office hours telephone numbers. BT broadband complaints. Call 240866 during office hours (8am – 4pm, Monday to Friday) Call the emergency number on 07911 722353, if out of hours (after 4pm and before 8am and at the weekend) The GHA’s office can also be called on 245530. Contact the Homelessness Team 24 hours a day, seven days a week on 01709 336009. Telephone: 01603 412180. Free calls can be made in Rotherham town centre using the BT InLink devices, located on Corporation Street, College Street and Howard Street. 116 123. Emergency numbers for Nacro tenants During working hours – weekdays 9am-5pm. The number to call depends on what time of day your emergency happens. Emergency Lines; Emergency Lines Gas Emergency Number. We manage properties 24/7 and 365 days a year so our customers don’t have to worry. 020 7926 1150 Report a dangerous building or structure, Monday to Friday, from 9am to 5pm., at all other times call 020 7926 1000. For any other type of emergency please use the numbers below. An engineer will then call you back within 30 minutes of the details being passed on to Superfast IT. If you need to contact the council out of hours in the event of an emergency please call: (01204) 336900. Please talk to your phone or broadband provider if you: Housing Options. This number should only be used for an out of hours emergency and the normal Emergency Line is unavailable. Click the Edit button below User hours. Office hours telephone numbers; Help for British Sign Language users; For out of hours, evenings and weekends view our emergency contact numbers. BT also has a 24/7 automated service that can be used to pay bills, hear current call charges or balance, and manage direct debits. In line with the establishment of the ‘TUSLA Emergency Out of Hours Service’ (EOHS) in November 2015, it was agreed that an On Call Management support structure would be put in place to support the service. You should make sure that a responsible person is present when the emergency service responds. Technical support is available 24/7. South Tyneside Lifecycle Mental Health Service. 5. Out-of-hours We're open 8:00am-5:00pm Monday-Friday, but if you need to report an emergency outside these hours, please call the number above and you'll be connected to our out-of-hours team. They provide advice and guidance, and carry out urgent assessments of adults, young people and children - call them on telephone: 01609 780780: Monday to Thursday: from 5.00pm to 8.30am BT help number. Out of hours: 0191 427 2090; Samaritans. During office hours please contact our Customer Services team on 01279 655261. If you require any other service you must contact the Customer Service Centre on 0115 981 9911, 8.30am to 5pm Monday to Friday. Other emergency numbers. If calling from abroad, use +441635 691702 I spoke to the helpline on the 19th October and was told to change the filter and plug everything in to the test socket which i have done. Telephone: 01603 430641 4. Homelessness out of hours service. Please use this number in office hours. Log in to your BT Cloud Phone Portal. At BT, we use the power of communications to make a better world. Emergency contact information. Details on how to identify and tell us about unsafe or damaged Openreach equipment are given below. For the Aylesbury and Wycombe areas please call 0800 999 7677 - follow the prompts to speak to one of our officers for advice and assistance. Birmingham 07764 194970 Essex 0800 0281958 Lincolnshire 07710 805883 London 020 7587 3622 North West 07709 330293 For Nacro Homes Agency, please find the service relevant to you here. Contacting us out-of-office hours. Updating your User hours and Time zone. In the event of a gas emergency, please contact National Grid using the details provided: 0800 111 999 or visit their website. You can report emergency repairs 24/7, 365 days a year, by phoning our customer service team on 0300 500 8000. You can also go to 111.nhs.uk or call 111 if you need medical help now, but it's not an emergency. Please remember that this is an emergency number for out of office hours only. For Social Care emergencies, please contact our Social Care Out of Hours team on 0300 123 5022. Greater Manchester Fire Service Telephone: 0161 736 5866 for general enquiries. I … 0800 032 8751 Monday-Friday 08:00-18:00 and available 24/7 for lost or stolen SIM's. The following telephone numbers should only be used in an emergency: Please note that calls will be answered by a partner company who will take your name and contact details. Call 01384 880650 for emergency out-of-hours support. Some of our clients have a solution for in hours but they still need support out of hours. The out-of-hours period is from 6.30pm to 8am on weekdays and all day at weekends and on bank holidays. Emergency housing repairs. From outside of the UK, call: +44 179 359 6931. Housing repairs. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Out of Hours Homeless Contact - 01480 434167; Civil Emergency - an incident that puts people in immediate danger such as flooding or a gas explosion Report a Civil Emergency - 01480 434167; If you are a Chorus Homes tenant and require emergency housing repairs, please call Chorus Homes on 0345 850 9994. Damage to our network. Click Save.. 6. Contact the out of hours service on 01892 515392 . For repairs visit the Six Town Housing web site or telephone their emergency contact number: 0808 144 5368. View Customer Services privacy notice (pdf 571KB). Our Emergency Duty Team. It's what we've always done and we're one of the best at it in the world. The call out element of the charge does not apply if the BT engineer is already visiting the premises to carry out other work, the standard charge for which includes the cost of the visit. BT Broadband contact telephone numbers In an emergency you should dial 999; Please note – the following numbers are to be used only during working hours – Monday to Friday 9am to 5pm:. When you report an emergency repair, you won’t get a set appointment time, because our response team will respond as soon as possible, always within 24 hours. Click Settings > User details > Settings & Permissions.. 3. Our Emergency Duty Team is the contact point outside of normal office hours for all social care, housing and homelessness emergencies. For other emergencies, including if your meter is faulty, or your top up key or card isn't working, you can: call us on 0300 30 30 635; email emergency@bulb.co.uk; If you call us outside of our working hours of 9am to 6pm, or on weekends or bank holidays, you'll go through to our metering partners, who will help you in an emergency. 1. Bank and public holidays At After Build we’ve put together a service to handle all of your emergency calls for a one off fixed price. 0191 283 2937. Out of hours general number. Out of Hours service (Mon-Fri after 5.00pm and weekends). Click the Edit button below Regional settings. If you need an emergency repair and our Customer Contact Centre is closed, you can call our out-of-hours service on 0800 316 9880. During a major incident the emergency information will be posted on our website and updated regularly. Electricity Emergency Number. In the event of an electricity emergency with your supply, please contact your local Distribution Network Operator. Lambeth housing management for council property enquiries such as emergency housing repairs. This is a historical issue which the oversight group are now resolving. 0330-123-4567 from a mobile Floodline. Check and modify the Home country code and Time format if necessary. Telephone 0161 253 6606. Our office hours are Monday to Friday 8.30 am - 5.00 pm. Telephone Number; Gwent Police: 01633 838111: South Wales Fire & Rescue Service: 01443 232000: Welsh Ambulance Services NHS Trust : 01745 532900: Out of Hours Medical Advice (NHS Direct) 0845 4647 * Aneurin Bevan University Health Board GP Out of Hours Service: 0845 6001231 * When you report an emergency repair we will advise you of when you can expect a response, and whether or not you are likely to be charged for the work. If you are homeless, or threatened with homelessness, contact us as soon as possible. Emergency Services; Organisation. Please note, you may be charged if we attend an out-of-hours repair that's not an emergency. During Office Hours: call 03448 920 900. Click the drop-down box below Time zone, then select your Time zone. 020 7926 5555 For emergency only social care enquiries. Please use this number outside of these hours only in cases of emergency. From a UK landline, call: 0800 800 150 - free from UK landlines, mobile costs may vary. BT’s repair teams are available 24 hours a day, 365 days a year, though BT says the best time to call is between 12pm and 4pm. Out of hours. 2. If you call our office hours number, a pre-recorded message will also tell you our emergency number. 020 7926 1000 For any other emergency only enquiries This service is for emergency support for customers with 24/7 cover only. South Tyneside Homes. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone. To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call 0800 111 999 - 24 hours a day. Continually sounding car or house burglar alarms ; Noise affecting a substantial number of residents ; Significant drainage problems Emergency repairs should be reported by telephoning: 03456 08 12 03. These phone numbers are open from 8.45am to 5pm Monday to Friday.

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