Will I keep my contacts and pictures when I upgrade? Choose the one that’s right for you and do more of what you love. Amazon: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers). Apple TV+ terms apply. Here's where you’ll find everything you need to know about EE: from coverage to roaming policy, perks, speeds and more. Services subject to credit check. Some in-app functionality is restricted on Windows 10. If you are on EE, you will be asked for the bank account details that you have set up with your phone contract direct debit. Both existing Orange and T-Mobile customers can upgrade with EE. You may not be eligible to upgrade at this time for a number of reasons, such as having been with EE for less than 6 months or there may be an outstanding balance on your account. Binge on the best boxsets with Amazon Prime Video, BritBox or our Video Data Pass. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. To access 4G or 5G you'll need EE signal coverage, a compatible mobile device and an eligible EE plan. Amazing discounts on your next upgrade to EE. Use our mobile coverage checker to check 2G, 3G and 4G coverage in your area. Best Pay Monthly Partner for Service, Secure Checkout Data used will decrement from your plan allowance. If you’re an upgrading EE customer your new plan starts as soon as your phone or SIM has been dispatched. Content is variable and may be withdrawn at any time. Just trade in your current phone and you might need to pay an upgrade fee. Check now. When you upgrade your contract, there’s normally no new mark against your credit file. Can I upgrade my phone before my contract ends? By completing this form, you agree to us sharing this data with your network provider to check if you're eligible to upgrade. 2 Items . Reward Mobile is part of Voice Mobile. Available to customers on consumer and small business Pay Monthly plans (except Business Connect customers). Check coverage at ee.co.uk/coverage before buying. Order online or speak to one of our upgrade specialists. This offer is non-transferable. Only available to iOS users. Upgrade and get a fantastic new mobile with even more data. Once you have used up the allowance, or hit your 15GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide. You must not attempt to share, edit or adapt the content made available to you. You own device 6 months from plan start date. After I upgrade, when does my new plan start? Our Smart Benefits give you extra value and brilliant entertainment. Get a great deal on your upgrade and keep the number you love – talk to our friendly upgrade experts today. Orders placed in store for delivery in store only. Data allowance can be used in UK & EU/EEA. The RootMetrics award is not an endorsement of EE. Get 60 million songs at your fingertips with Apple Music, or brilliant sporting action from BT Sport Ultimate. We’ll send you a new SIM card with your phone so whether you’re an upgrading Orange, T-Mobile or EE customer, just pop your new SIM into your phone and you’re good to go. Subject to credit check. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Offer subject to change. Next tell us more - Please choose a topic above. Allowances last until next bill or until used up, whichever comes first. Order before 3pm*, Award Winning Service Enter your details to see if you can upgrade your handset today. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Requires a handset using either iOS 10 or Android 4.3 or later. If you’re a 4GEE Wi-Fi customer, including SIM Only, you’re not eligible for the Add-On. For more detail please see ee.co.uk/passes. Check if you can upgrade now! At Metrofone we have been providing our customers with the best mobile phone deals for years, but we’re not just about discovering the best new deals, we also have some incredible offers to deliver to our customers when it is time for them to upgrade. UK use only. Just £89 a month on an Unlimited Smart plan (£0 upfront). The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. No roaming charges. We'll always ask your permission before we run a credit check. Apple ID required. We have to carry out a credit check every time one of our customers wants to sign up for a pay monthly plan. Minutes and texts: UK to UK mobiles and UK landline starting with 01, 02 and 03 (excl. Compare our best EE mobile phone and SIM only deals, contracts, and upgrades. Upgrading to EE Price plans & costs Benefits & services. Free Next Working Day Delivery Apple Music terms apply. For more details go to ee.co.uk/applemusicterms, Apple Arcade: Data used will decrement from your plan allowance. Show. If you’ve got multiple mobile numbers on your account, check each numbers eligibility by selecting it from the drop-down option. Content available via the app may change from time to time. See a list of destinations, Watch as many videos as you like on Netflix, YouTube, BritBox and more, worth £8.99 a month. For more details go to www.ee.co.uk/musicpass, Video data pass: £8.99 (inc VAT) a month. See ee.co.uk/terms for countries and details. If you don’t,you’ll be charged£69.99. You’ll then have access to the UK’s no.1 network. Visit ROOTMETRICS.CO.UK for more details. just before you receive it). You must not attempt to share, edit or adapt the content made available to you. Upgrade plans are only available subject to availability. We’ll deliver your brand new handset to you FREE of charge. Only available to iOS users.  for details. 3. You’re in the right place! 2. Switching is fairly simple! Get the best deals by upgrading online with EE, Plus see if you can upgrade early (and if there's a fee). We're rolling out 5G across the UK. How do I keep my existing number when I upgrade? Out of allowance calls to these numbers cost 35p/min. We’re here to help Monday-Friday 8am-7pm and Saturday 9am-5pm. Available every day 9am - 8:15pm. By completing this form you are consenting to being contacted by email and phone about your upgrade information along with relevant offers. The Orange and T-Mobile brands are owned by EE, which means you’re still with exactly the same company. To redeem requires a iPhone using iOS 12.3 or later. For more details go to ee.co.uk/applemusicterms. For more details go to ee.co.uk/videopassterms. As the title implies: I've had problems with sorting out my early upgrade online. Is your question not listed? No need to pass any credit checks as you are already an EE customer. Use our upgrade checker to check if you're eligible for an upgrade. The first increase of your monthly plan price will take place on or after 31st March 2022. You can cancel your pre-order if we don’t send your device within 30 days. To do this, tap Menu > Upgrades. Third party subscriptions may be required. If you’re upgrading from Orange or T-Mobile your new plan will start once you put your new EE SIM into your phone. See if you can upgrade, choose your new phone or plan and enjoy free delivery. You can cancel at any time by contacting EE. Call us for expert advice or order quickly online. As a quick guide, you need to be over six months into your contract to upgrade early. iPhone 12 - With 100GB data from just £39 per month! Your bill will be adjusted in March (EE) or April (O2, Three, Vodafone) by 4.5% (Three), or the rate announced in January (EE, Vodafone) and February (O2) that year (plus 3.9% on EE, O2, Vodafone). To Upgrade Anytime with EE Business, text UP to 150 or call 150. 15GB data fair use policy applies when outside the UK. Unlimited texts, minutes and loads of browsing. Amazon.com Inc and its affiliates are not sponsors of this promotion. Upgrade your current tablet up to three months before your contract ends with no early upgrade fees, and get a 15% loyalty discount. Keep your mobile number, stay with EE and upgrade to your chosen phone with less fuss. Apple ID required. EE customers should be on high alert about a new scam doing the rounds online. With free delivery on all handsets, we make sure that your new phone arrives safely while saving you money. You will be told your upgrade status INSTANTLY! Subject to credit check. Monthly charges assume online billing. It will also show your early upgrade cost (if available). Keeping your existing number is easy with EE. will not decrement from your plan’s inclusive data allowance. Remember, data fair use policy outside UK of 15GB applies. Subject to credit check. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. For more details go to ee.co.uk/apple-arcade, Apple TV+: Data used will decrement from your plan allowance. UK use only. So you can still stay connected to the people that matter most even if your data runs out. Try our Help section. See a list of destinations here. *5GEE speeds vary depending on your location & the number of users. Text UP to 150, log in to My EE or if you don’t have one yet, register for a My EE account to find out when you can upgrade. See our latest offers here. To connect to our 5G network (check your area), you'll need a 5G handset to go with your 5G plan. We may at any time change the range of smart benefits available, the content of smart benefits or the minimum length of time each must be active for. Jersey Guernsey & Isle of Man). Roaming: £10.00 (inc VAT) a month. Apple Music: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers) for £9.99 (inc VAT) a month. Find out more online today. Content available via Prime Video may change from time to time. I go through the whole process of selecting a phone and package, entering all my info, then when I get to the actual payment screen it's gives me a short breakdown of how much I'm paying total and a … You must not attempt to share, edit or adapt the content made available to you. Amazon Prime Video is £5.99 (inc VAT) a month. Registered Office: Lindred House, Lindred Road Business Park, Nelson, Lancashire, BB9 5SR. We will always keep you updated on the progress of your order. Upgrades. Data used whilst streaming and downloading video content on Apple Music, Tidal, and Deezer whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance. For full details see ee.co.uk/servicepack. Free* phone number: 0345 413 6362. The add-on starts as soon as we receive your request. Free gift will be delivered to your accountaddress within 15 -30 daysof yourpurchase. I left EE as my upgrade cost is extremely more than rivals. Samsung S21 - Save £72! Personal use only. Apple TV+ is for your personal, non-commercial use only. Device will be sent out within 30 days of launch subject to availability, but we’ll aim to send it quicker than that. Visit our Privacy Policy for details on how to unsubscribe. Credit checks are designed to protect the general public from identity fraud and help to prevent customers from running up bills they can't pay. You can cancel at any time. Content available via the app may change from time to time. Data used will decrement from your plan allowance. Choose your smart benefit at purchase, via My EE or by texting 150. Check your coverage at ee.co.uk/5g-coverage-map. If your account is in arrears at point of dispatch you will no longer be eligible for the gift.If you choose to cancel your contract with us, for any reason, you must return yourgift within 14 days of cancellation. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Subject to credit check. Your 4G or 5G speed will depend on location, number of users and plan. As long as your … Connect instantly to the online content you love, and get amazing new experiences like augmented and virtual reality on the go. To access content requires a device using iOS13 or later, iPad using iPadOS and Mac with macOS Catalina. Subject to credit check. Take a look at some of the other benefits of upgrading to EE. HELP AND SUPPORT Services we have for you. Our stable links policy applies, as set out in the Plan Terms. You must not attempt to share, edit or adapt the content made available to you. Visit ROOTMETRICS.CO.UK for more details. EE makes it easy for existing customers to upgrade. The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. The BT Sport app and BT Sport Large Screen are for your personal, non-commercial use in the UK. 20GB from £36.99 per month! You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. See ee.co.uk/terms for countries and details. You can find out if you can upgrade by logging into My EE. 15GB data fair use policy applies outside the UK. Check My Upgrade. Alternatively you can upgrade and keep your old phone by paying a one off fee. Our upgrade prices usually beat the network. *Note Turkey (you may connect to a Turkish network when in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone. Your new allowances will come into effect and you’ll be charged from that point. Your experiences may vary. Offer cannot be redeemed for cash or exchanged. Reserve Data lets you stay online and connected if you use up all of your high-speed data. Complete the form and click the “Check Eligibility” button.. The add-on starts as soon as we receive your request. You cancel at any time. MTV Play terms apply. EE makes it easy for existing customers to upgrade. You can take an early upgrade with a new phone after you’ve been on your current EE plan for six months and if you have more than 45 days to go before your contract renewal date. Or take out an additional SIM only plan with a 10% existing customer discount. You can get money back when you trade in your old phone with our Trade In scheme. Some in-app functionality is restricted on Windows 10. With EE you’ll get great benefits, such as super-fast 4G data. Did you know that we give you the biggest 4G coverage? An upfront cost may apply. Apple Music is for your personal, non-commercial use in the UK only. Registered in England and Wales with company number: 04112330. The EE Video Data Pass is for your personal, non-commercial use. The add-on starts as soon as we receive your request for MTV. To use the app customers must have a smartphone or tablet containing an EE SIM. Save £192 when you upgrade to iPhone 11 64GB on our unlimited Full Works Plan. For more detail please see ee.co.uk/passes. Third party subscriptions may be required. Can I switch to a SIM only plan and keep my current device? per page. You can pick a Smart Benefit with your Smart Plan: Get the best boxsets and movies from Amazon Prime Video, worth £5.99 a month, Stream the biggest box of British boxsets on your phone, worth £5.99 a month. All other charges will increase on or after 31st March 2021 and then annually. You can even keep your number and any remaining credit. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance. Content available via MTV may change from time to time. Sort By. With EE, you’ll be on the UK’s fastest and most reliable network, with 4G in more places than any other network. We have been working with EE for over 20 years to bring you the best deals on the latest handsets. We look after our customers with exclusive loyalty rewards and offers, We've just switched on superfast 4G in even more places. We’ll send an SMS with your T&Cswithin 5 working days of your purchase. If you cancel you will have to pay for services used. Content is variable and may be withdrawn at any time. You’ll see your contract start and end dates, and if an upgrade is due. See ee.co.uk/increase for details. For more details go to ee.co.uk/apple-tv-plus. Apple Arcade terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Yes it’s easy to transfer your contacts and pictures to your new phone, here’s a help article for each manufacturer. Plus pay no up-front fee on the majority of our tablets. Requires a handset using either iOS 10 or Android 5 or later. My EE will show you the next available date when you can upgrade without paying a fee. See www.ee.co.uk/terms for countries and details. Pay Monthly Deals iPhone 11 - With 30GB data from just £26 per month! Subject to availability.While stocks last. BT Sport is for your personal, non-commercial use in the UK. Monthly charges assume online billing. Additionally, you can access the live channels on Apple TV, Samsung TV, and Xbox (Apple TV 4th generation and above, Samsung Smart TV 2015 and above, Xbox One, One X and One S). Not available with any other Apple Music membership offer. Then, get it sorted - You'll find the answers you need below. Voice Mobile Limited is a wholly owned subsidiary within Daisy Communications Limited. Apple Music is for your personal, non-commercial use only. Then move your new SIM card to your new phone and use it as normal. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. All other data used when you use the Content Apps will decrement from your plan’s data allowance. Free Gift: A free pair of JBL Live 220 Black earphones for existingcustomers who upgradeor purchase an additional lineto their account on £2824 month Unlimited Smart SIM plan.Offer ends26.11.20. No fuss! I use U Switch to check deals and went to O2 and it was £300 cheaper over two years than EE were offering! Available to customers on consumer and small business Pay Monthly plans (except Business Connect customers). You may need to turn off iMessage if you’re now using an Android phone. To use the app customers must have a smartphone or tablet containing an EE SIM. Apple Music: Data used will decrement from your plan allowance. Content is variable and may be withdrawn at any time. You must not attempt to share, edit or adapt the content made available to you. Access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand in addition to the UK & EU/EEA. upgrade to a better mobile phone today. Alternatively, you can text UP to 150 or call 150 from your EE phone. There are plenty of other EE upgrade deals available right now, so make sure you check out the best of the rest listed below. Amazon, Amazon Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Yes, moving to a Pay Monthly plan is easy. For deals and discounts on the latest mobile phones. See ee.co.uk/increase Check your coverage at ee.co.uk/coverage. For more details go to www.ee.co.uk/amazonterms, MTV music: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers) for £3.99 (inc VAT) a month. I’ve upgraded from Apple to Android and stopped receiving texts, what can I do? Apple Music terms apply. Complete the form and click the “Check Eligibility” button. Out of allowance calls to these numbers cost 65p/min. Personal use only. EE Upgrades. View as Grid List. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Login to your My EE account. If you contact freephone 0800 317 720 a advisor will be able to process your early upgrade. Check your coverage at ee.co.uk/coverage. Offer subject to change. Not an endorsement of EE. This is a requirement from EE … Essential plan: includes access to our fastest 4G speeds. Stay on the biggest and fastest 4G network in … *EU roaming: You can use your full plan allowance of mins, texts and data in the EU. Allowances don’t roll over. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance. Loads of minutes and texts (with a little less data). EU countries: Our Europe Zone presently includes:, Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus*, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Réunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthélemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy). When you upgrade online we’ll send you your new phone at no extra cost. Our online shop is quick, convenient and always has the cheapest possible prices. Music data pass: £7.99 (inc VAT) a month. Please note the cost of other services you take from us may increase or decrease while you're an EE customer. Deposit needed for roaming in limited circumstances. The Add-On costs £15 a month. If you’re on a pay monthly SIM plan you can upgrade just three months into your contract – fees may apply for early upgrades. Data used whilst streaming and downloading video content on Netflix, MTV Play, Amazon Prime Video, TV Player and BT Sport whilst in the countries included in your Plan allowance. Subject to credit check. See more frequently asked questions Find out more. You can cancel at any time. Between 6 and 12 months: £41.67-£250 upgrade fee , excluding VAT. The add-on starts as soon as we receive your request. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the BT Sport app may change from time to time. 12. All rights reserved. If upgrading early, there is no overlap on contracts, we will switch you over early. Find out if you can upgrade, choose your new phone or plan and enjoy free delivery on online orders. After 12 months: No upgrade fee. UK use only. Check out our phone upgrade deals today and get even more for your money on EE, the UK network with 4G in more places. Pay Monthly Mobile Smart Plans: 24 month minimum term. You can cancel at any time. The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. After 12 months you just bring your current handset to one of our stores, and providing it’s in good working order, you can hand it back and upgrade there and then. The Add-On costs £10 a month. BT Sport: The app is made available to pay monthly customers on a Pay Monthly handset, SIM only phone and tablet plans as a 30 day rolling Add-On. You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. Shop around online. Can I upgrade from Pay as you Go to a Pay Monthly plan? To access content required a device using iOS12.3 or later, Mac with macOS Catalina and Apple TV with tvOS 12.3. General: Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 65p/min plus the applicable service charge. Data used will decrement from your plan allowance. If you’re a 4GEE Wi-Fi customer, including SIM Only, you’re not eligible for the Add-On. Offer cannot be combined or used in conjunction with any other offer, discount or promotion. To use the app you’ll need a TV licence for the household registered to your EE account. We use necessary cookies to make our site work and analytics cookies to help us improve it. Samsung Galaxy 5G Note10+: 24 month minimum term. Smart Benefits: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Early upgrade fees may apply to existing customers upgrading within their current minimum term.... Handset - Smart Plans include our fastest speeds, smart benefits and upgrade anytime. All other data used when you use the BT Sport app will decrement from your plan’s data allowance. Clicking continue will proceed with all cookies and remember your preferences for future visits. You can pick a Smart Benefit with your Smart iPhone Plan: Giving you access to 60 million songs ad-free, worth £9.99 a month, On-demand TV with Apple Original series added every month, worth £4.99 a month, 100+ ad-free games, all in one place, worth £4.99 a month, Watch the sports you love in unrivalled picture quality, worth £10 a month, Use your inclusive minutes, texts and data in the USA, Australia and more, worth £10 a month.

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