Restaurant. Things to do near Lake Kivu Serena Hotel on Tripadvisor: See 1,503 reviews and 2,443 candid photos of things to do near Lake Kivu Serena Hotel in Gisenyi, Rwanda. A friend of mine order another sprite bottle , requested 5 times but didn’t arrive. Really bad service on restaurant, waiting 1:45h to have the food on the table (only 3 other customer tables) after 45 minutes waiter advise us that two orders are not available, we were 5 friends but dishes arrived only for 4 , the last one waited 20 minutes more . Goma Tourism Goma Hotels The #1 Best Value of 40 places to stay in Goma. Review of Goma Serena Hotel Reviewed December 8, 2020 We spent two weeks Goma Serena.The staff at the hotel were kind and helpful.One Mr Bosco, at the restaurant was always helpful in picking out the best on the menu ..I would like to mention the dessert each day was a delight. Quite an efficient process. Surprised no one has reviewed this hotel yet! The staff move with some kind of military precision. 90, Goma, Nord Kivu, R.D Congo. I felt safe and well taken care of. Lac Kivu Lodge. Much as I stayed for only one day, I did enjoy my stay. 90, Goma, Nord Kivu, R.D Congo. I felt safe and well taken care of. The team helped organize an excursion to Mt.Nyiragongo and its an experience I live to remember everyday of my life.More, Dear Wanja,We at the Goma Serena Hotel are delighted in reading your wonderful review and comments about your recent stay at our property. 37 talking about this. On the shores of Lake Kivu, Rwanda: Lake Kivu Serena Hotel - See 347 traveller reviews, 296 photos, and cheap deals for Lake Kivu Serena Hotel at Tripadvisor. Please accept our most sincere apologies for the inconvenience and bad experience caused. Talk of paradise...nice, clean rooms with coffee making facilities on complimentary basis. Goma Serena Hotel is a relaxing sanctuary after a day of travel, meetings or exploring the city. The food was exceptional as well, I dined at the Rumoka Restaurant and the standard is synonymous with all other Serena Hotel's restaurants I have been. : Lake Kivu Serena Hotel - See 347 traveller reviews, 296 photos, and cheap deals for Lake Kivu Serena Hotel at Tripadvisor. We all look forward to welcoming you back in the not so far future. We definitely failed to live up to the expectation in both service and attention to details in the orders. Show Prices. See 347 traveler reviews, 296 candid photos, and great deals for Lake Kivu Serena Hotel, ranked #2 of 10 hotels in Gisenyi and rated 4 of 5 at Tripadvisor. Restaurants near Lake Kivu Serena Hotel, Gisenyi on Tripadvisor: Find traveler reviews and candid photos of dining near Lake Kivu Serena Hotel in Gisenyi, Rwanda. I stayed at Goma Serena Hotel in January during a solo trip to discover what such untouched destination has to offer. I ordered a “fillet au poivre “ but arrived a burnt fillet without any sauce, French fries arrived 15 minutes later after our request . Gisenyi Flights to Gisenyi ェア リゾート, ローマ の ナイトクラブが併設または隣接するホテル, グリーン ライン ツアーズ デイ ツアーズ周辺ホテル, Patrick - Private Tours and Experiences周辺ホテル, Capital Luggage Deposit - Termini Station Luggage Storage周辺ホテル, Repubblica - Teatro dell'Opera Station周辺ホテル, Barberini - Fontana di Trevi Station周辺ホテル, University of Roma "La Sapienza"周辺ホテル, Guido Carli Free International University for Social Studies周辺ホテル, Free International University of Social Studies周辺ホテル, Pontifical University Antonianum周辺ホテル, Pontifcia Universitas Lateranensis周辺ホテル, American University of Rome周辺ホテル, Ateneo Pontificio Regina Apostolorum周辺ホテル, Campus Bio-Medico University of Rome周辺ホテル, 周辺の観光スポットをすべて表示。, 設備やサービスをすべて表示。, 客室の設備やサービスをすべて表示。, 周辺のレストランをすべて表示。, このホテルについて投稿された他の質問や回答をチェック。. The food was exceptional as well, I dined at the Rumoka Restaurant and the standard is synonymous with all other Serena Hotel's restaurants I have been. The driver, an old friend seemed excited about the place and he chatted about new hotel as we drove through town. I have visited Goma for over 7 years and this was the first time that I did not want to leave. Review of Goma Serena Hotel Reviewed October 9, 2020 via mobile Really bad service on restaurant, waiting 1:45h to have the food on the table (only 3 other customer tables) after 45 minutes waiter advise us that two orders are not available, we were 5 friends but dishes arrived only for 4 , the last one waited 20 minutes more . Gisenyi Tourism Gisenyi Hotels We took your comment as an eye opener and we have embarked on further training and more closer supervision of the team to ensure no other guest has similar experience. From AU$52 per night on Tripadvisor: Hotel Ihusi, Goma. Goma Hotel Deals: Find great deals from hundreds of websites, and book the right hotel using Tripadvisor's 1,524 reviews of Goma hotels. I did get to understand the reason. Quetta Serena Hotel -クエッタ-【 2021年最新の料金比較・口コ … Lameck Kimaru, Owner at Goma Serena Hotel, responded to this review. Hotel Ihusi: BEWARE IHUSI HOTEL - See 134 traveller reviews, 133 candid photos, and great deals for Goma, Democratic Republic of the Congo, at Tripadvisor. I checked into the hotel on the recommendation of a taxi driver at the Goma International airport. Free parking. Lake Kivu Serena Hotel, Gisenyi: See 347 traveller reviews, 296 user photos and best deals for Lake Kivu Serena Hotel, ranked #2 of 10 Gisenyi hotels, rated 4 of 5 at Tripadvisor. We are most favoured to be of service to you and we hope you will give us a chance to replace the negative impression with a positive one next time you are in Goma. To Mr James and Mr Geoffrey, thank you for making our stay comfortable and memorable. STPS SA owns the brand Serena and is a hotel management company, and manages hotels under the Serena Brand in East Africa (Kenya, Tanzania, Zanzibar, … I stayed at Goma Serena Hotel in January during a solo trip to discover what such untouched destination has to offer. Dear Wanja,We are delighted that you enjoyed your stay with us and your kind review is appreciated by all the staff. Lac Kivu Lodge Goma: See 90 traveler reviews 84 candid photos and great deals for Lac Kiv… GOMA SERENA HOTEL B.P. Hotel Ihusi: Fresh remodel has added a lot - See 134 traveller reviews, 133 candid photos, and great deals for Hotel Ihusi at Tripadvisor. Now $179 (Was $ 3 0 5 ) on Tripadvisor: Lake Kivu Serena Hotel, Gisenyi. Free Wifi. GOMA SERENA HOTEL B.P. James Nzavwala, General Manager at Goma Serena Hotel, responded to this review, Gilbert Toroitich, Owner at Goma Serena Hotel, responded to this review, Janet Maina, Owner at Goma Serena Hotel, responded to this review. T: +243 813 701 000 or +243 999 971 177 E: Goma@serenahotels.com Serena Hotels sustainability Events Calendar prestige club … Goma Hotel Deals: Find great deals from hundreds of websites, and book the right hotel using Tripadvisor's 1,527 reviews of Goma hotels. Things to do near Lake Kivu Serena Hotel on Tripadvisor: See 1,500 reviews and 2,431 candid photos of things to do near Lake Kivu Serena Hotel in Gisenyi, Rwanda. GOMA SERENA HOTEL B.P. The breakfast was another story..well spread buffet , good choices of fresh juices and plenty of salads and hot stuff. The room was spacious, clean and meticulous especially during this time when the world is going through a pandemic. They take you temperatures again, disinfect your luggage and you have to disinfect you hands too. I hear it's owned by a relative of the country's president and is where the president stays when he visits Goma. more. Our vision as a brand is to continuously strive to meet all our guests needs while exceeding their expectations and we are delighted to hear that we are keeping true to our commitment. Centre d’Accueil Caritas in Goma, Democratic Republic of the Congo: View Tripadvisor's 20 unbiased reviews, 13 photos, and special offers for Centre d’Accueil Caritas, #13 out of 17 Goma B&Bs / inns. Show Prices my room. Thank you very much for having chosen to stay with us and for sharing your amazing experience with the travel community.We are thrilled to hear that you enjoyed every aspect of your stay and promise to continue offering the very best of the Serena hospitality and service.Thank you once again and we look forward to welcoming you back soon.Sincerely,James Nzavwala,General Manager. Gisenyi Tourism Gisenyi Hotels This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Book Lake Kivu Serena Hotel, Gisenyi on Tripadvisor: See 347 traveller reviews, 296 candid photos, and great deals for Lake Kivu Serena Hotel, ranked #2 of 10 hotels in Gisenyi and rated 4 of 5 at Tripadvisor. Book Goma Serena Hotel, Goma on Tripadvisor: See 5 traveller reviews, 43 candid photos, and great deals for Goma Serena Hotel, ranked #2 of 17 B&Bs / inns in Goma and rated 4.5 of 5 at Tripadvisor. Book Lake Kivu Serena Hotel, Gisenyi on Tripadvisor: See 347 traveller reviews, 296 candid photos, and great deals for Lake Kivu Serena Hotel, ranked #2 of 10 hotels in Gisenyi and rated 4 of 5 at Tripadvisor. Sincerely,James Nzavwala,General Manager. Goma Hotel Deals: Find great deals from hundreds of websites, and book the right hotel using Tripadvisor's 1,527 reviews of Goma hotels. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. 90, Goma, Nord Kivu, R.D Congo. Walk in to a spacious lobby and at the reception, we were welcomed and on hearing we had no booking, they quickly did one and within 3 minutes, I was checked in and taken to my room. Taxes and fees that are shown are estimates only. The room was spacious, clean and meticulous especially during this time when the world is going through a pandemic.

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