Is it worth trying to call and escalate with doordash or just see if my bank will do a charge back? I chatted with … The total was $19.02. Continue. Canada. My order was never delivered to my house. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All Sign in or sign up with your mobile number +1. I chatted with support and was told they would re-schedule my order. Sounds like someone was screwing around instead of delivering your order. Food never came and they charged me anyway, How customer service did absolutely nothing to help me. I have not gotten any credit for that amount according to my app. Looking in the bag it’s clearly been opened/gone through and I’m not sure if anything has been eaten/touched so I’m not eating it. Doordash Customer Care. I told the dasher it was incorrect and I didn’t want to touch it so he took the food and left with no communication about what was going on with my order. They’ll respond to you right away to avoid bad publicity. Chili's has one, but I don't think it's to increase business, they just have a different menu. I have read and agree to the Pissed Consumer. And then dropped off my food without so much as knocking or ringing the doorbell and by this point it’s been 40 minutes since it’s been picked up at the restaurant. User's recommendation: My app messed up one time and switched customer names. Now I have rummaged through cold food that I’m not going to eat. You will be automatically registered on our site. Convenience.
Even tho its been almost 2 hours, Must be something wrong use Postmates won’t take 2 hours most likely less than 2 hours would be done, More posts from the doordash_drivers community, Press J to jump to the feed.
Is it worth trying to call and escalate with doordash or just see if my bank will do a charge back? DOORDASH Pros: I showed her my phone with her name and taco bell. I know hooters anf chuck e cheeses does it. It was not. Most drivers do their job properly believe it or not. Rights Reserved, You Are About to Contact PissedConsumer.com, DOORDASH - Took money from account without permisson. I contacted support letting them know the situation and they said that since he hadn’t marked it complete there was nothing they could do since he was probably going back to the restaurant. The correct play was accepting the wrong food and reporting it. SOMETIMES talking to a live person works better than online support. United Kingdom. And also I should be able to contact the driver.
it was of course cold and they forgot ranch to a wing order. Most likely the driver was multi-apping, meaning he does Doordash and some other delivery service, and doing a bad job of handling multiple orders. The credit was a little over $6.50. Thank You for Your Reply! You can try to reach review author by writing a comment to the review or try one of our business solutions.
Avoid DoorDash!!
International. -TIME … Putting a problem between you and doordash in the hands of a driver isn't gonna work well. Australia. You could have cancelled the order. The total was $19.02. Hi, Related: Doordash took my $$$ After I cancelled an order in plenty of time I ordered from poke bar on 4/24. Chili's also operates as "It's Just Wings" on Doordash with a limited menu. The chat support is very inconvenient, slow, and closes out on my phone whenever the person is “looking into it”. Great Comment! I tried contacting you by phone but you have no customer service available. I then reached out again via chat and the person insisted I was given a DoorDash credit to my account. I was never even told my delivery arrived. Well, he didn’t.
idk how everything could go wrong lol.
After the order gets delivered, go to “help” in the app on your order, and select order was late. Normally a missing item or … Don’t explain the whole situation- just say your food was opened and cold and you want a refund. No guarantee, but worth a shot. Username and password will be sent to you via email. So she got her phone and it said showmars. If you want your response
Is it really typical that they “can’t process a refund” and only offer like $3 in credit? Product or Service Mentioned: If they offer a credit, refuse it. Private messages do not impact your company rating. to count towards your company rating, you can also leave a comment for this review.
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