Place a new order for the same part number online, then return the defective part for a refund of the new order. Once you have logged in, click on “My Account” then “My Orders”. Easy to use parts catalog. Note down that tracking number and use it to track the item until it is delivered to you. I would like to return it please. You can check your order status on our. How do I obtain return instructions and/or a return shipping label? Email Address or Phone Number: AND: Order Number : Order Look-Up. ...the part I received is broken, damaged, or defective! We need to give the carrier time to locate your package. Enter your discount code in the "How did you hear about us" box without any other numbers or characters. Parts are stocked in multiple locations and all orders are shipped via common carrier.
Your package should arrive by the date shown on your "order has shipped" email. © 2020 - Package Tracking | All rights reserved. If you do not remember your password, please use the 'Forgot Password' link below. Moreover, once you have placed your purchase, it may be possible that you still apply a discount codefind your purchase and attempt to add your discount code in the appropriate box and you’ll be supplied with a purchase confirmation email with the updated balance if your discount code turns out to be valid. RockAuto will sent you a confirmation email which consist carrier name and tracking number. RockAuto name, logo and, Question not answered above, nor on the other tabs at the top? If you'd like, before the refund is issued, you can change your refund type to Store Credit on the, Transit times and "Receive by" dates shown are estimates by the carrier and, while usually accurate, are not guaranteed by RockAuto (see. Check order status: Request a change: Report a problem with an order or shipment: Get return instructions and shipping label or enter return tracking: To get started, please enter your information below. Check RockAuto order tracking status and View the latest delivery statuses of your Courier, Parcel, Package, Shipping online in seconds. To check an order status, make a change, set up a return, or report a problem with your order, visit our Order Status & Returns page. You can check the status of your order on our, We send an email with tracking information when the last part on your order ships. ...the tracking info you provided doesn't work! To ensure we recognize your return and process it promptly, ask the carrier for a tracking number and enter it on the, Return instructions and shipping labels must be printed from our. Simply visit the website and click “Log In” located in the top navigation. We offer discounted return shipping labels through our. Track. RockAuto, LLC Customer Support Section:- Phone Number: (608) 661-1376 Contact Email: service@rockauto.com Fax Number: (608) 836-5694 Support Timing: Monday – Thursday: 7 AM to 10 …
We may use your email address to tell you about discounts, promotions, newsletters or other events. Beyond 30 days, the part may be covered under the manufacturer's warranty, which offers an exact replacement. Once your order is placed, we are not able to make changes to your shipping method. Carriers sometimes fail to update tracking information. Your email address will not be published. Once any part of your order ships, you are no longer able to make changes to it. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. If you received an order confirmation number and email, your order was placed. If there is already information in the box, you can erase it and add your discount code. To check order status, arrange a return, change or cancel an order, or report a problem, please use our Order Status & Returns. How can I find track them? RockAuto Order Delivery Status Online Tracking. ...I reported an issue online, but haven't received a response! The customer support is prompt and efficient.
Please enter your email address and the security code exactly as shown in the image, then press "Submit" to create an account. I ordered a fuel filter for a 2006 caravan and its the wrong part even though it was supposed to be according to your online catalog. You will see activity on your shipment once the carrier scans your package. ie your online catalogue is wrong. The part missing is centric 22763010L left hand brake rotor. Why do I have to wait for a solution after starting a trace on my lost package? order # 147930186. Still haven’t received them. Verify you have received all packages on your order by matching the boxes you received to the tracking numbers in the "order has shipped" email or on our, RockAuto and the carrier use the same tracking information you see on the carrier's website so we do not have additional details about your shipment. Click on above “Track My Order” button to go to RockAuto order status page. You will know exactly when it will be delivered. ...receive Return & Rebuild (R&R) instructions? Order Status & Returns I don't have a printer. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. © 1999-2020 RockAuto, LLC - Madison, Wisconsin USA.
when the car your ordering brake parts for has 2 different rotors for the front and rear why aren’t the specs listed so you can check which rotors you will need now it’s costing me $15 to return the parts, First order I make with you guys you send me the wrong parts,you have no customer service,you guys have enough money to o advertise on tv everywhere but you canât afford a customer service to provide services in getting the correct services and get the correct parts, Your email address will not be published. RockAuto is an online, family business founded in 1999 by automotive engineers with two goals: Today, we ship thousands of parts, from hundreds of manufacturers, to millions of customers all over the world. We do not share information with anyone except when necessary to process your order (such as telling a carrier where to deliver) or when otherwise required (such as a warranty claim, product recall, or tax audit). We can start a trace if more than 7 business days (Monday - Friday) have passed since the last update. If you do not know your order number please enter your email address below to have a list of your 10 most recent order … First go to the rockauto website and click on the order status link. page. More often than not, within that allotted time (often within a couple of days, though some carriers require longer investigation periods), the package will be found and delivered to you. No need to wait for every minute to receive phone call from delivery partner. Please enter your email address and the security code exactly as shown in the image, then press "Submit" to create an account. How do I report that my package arrived late? Please create a password for your account. Phone Number: (608) 661-1376Contact Email: service@rockauto.comFax Number: (608) 836-5694Support Timing: Monday – Thursday: 7 AM to 10 PM / Fri: 7 AM to 9 PM / Sat: 7 AM to 6 PM / Sun: 8 AM to 4 PM, Trying to locate Jaband order of two zipper shirts and a pair of shoes, I ordered the wrong side headlight assembly.need to send back and get the right side. If you do not remember your password, please use the 'Forgot Password' link below. I ordered rotors for my Chevrolet Monte Carlo and they were supposed to arrive on the 26th. Once you have logged in, click on “My Account” then “My Orders”. It is not possible to pick up parts in person. How do I enter my return tracking online? Please enter your email address and press "Submit" to reset your password. You will know exactly when it will be delivered. Check RockAuto order tracking status and View the latest delivery statuses of your Courier, Parcel, Package, Shipping online in seconds. Phone Number: (608) 661-1376Email ID: service@rockauto.comFAX: (608) 836-5694Support Timing: Monday – Thursday: 7 AM to 10 PM / Fri: 7 AM to 9 PM / Sat: 7 AM to 6 PM / Sun: 8 AM to 4 PM. We send an email with tracking information when the last part on your order ships. We do not purchase personal information from third parties. If you close your browser before a purchase and "cookies" were blocked, cart contents will be lost. It can be frustrating when Y, sold under its own brand, costs less than X. Some carriers, like USPS, will not scan the package until it is delivered. If your order hasn't shipped, you can submit a cancellation request by visiting our. On the Google`s review page, RockAuto has a rating of 4.2 from 1.789 reviews. ...the tracking info hasn't updated recently! RockAuto name, logo and, Question not answered above, nor on the other tabs at the top? Enter RockAuto Order Status Tracking number in below web tracker form to Check your Parcel, Parts Return Shipping, Package, Courier status and Get Estimated delivery date information online. How do I report a missing item or package? With Tracking Number. and click the tracking number to take you to the carrier's website and estimated delivery date. If you would like a different method, you can request to cancel your order (", We cannot add parts to an order once it is placed. Long-distance and international shipments may have days between updates since they can spend several days on a truck or at a customs facility. Using the Order Status & Returns page you can: To get started, please enter your information below. If you want a different part number than you ordered, arrange a return for the part that you do not want, and place a new order on RockAuto.com for the part you need. Enter your discount code into the "How did you hear about us?" RockAuto is a completely online company. Orders cannot be deleted. RockAuto will sent you a confirmation email which consist carrier name and tracking number. Change requests are final. We charge your credit card when your order ships. What are the benefits of creating an account.
Check order status: Request a change: Report a problem with an order or shipment: Get return instructions and shipping label or enter return tracking: To get started, please enter your information below. If you purchased a part with a mail in rebate, our, Your order status will be "Awaiting Payment" if your credit / debit card or PayPal payment was declined or if you've already made a successful payment, but there is a remaining balance. To help us determine the cause of the damage and tell us how you'd like to proceed, report the problem on our, To help us determine the cause of the failure and tell us how you'd like to proceed, report the problem on our. How do I enter my return tracking information online? It’s easy to find your order status if you have RockAuto account. Email us at, If you do not have an account but would like to check the status of an order, request a change, or report a problem with an order or shipment, please go to our. You will be redirected to your account page where you can review all orders.
box at the top of the page. Order * **********Return Authorization*tracking * *Fed EX **** **********I am returning two Hastings filters for a **** Porsche Cayman S. These filters do not fit the Cayman and look nothing like the correct filters.
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